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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Crabtree

March 20, 2026

5  out of  5
rating by Linda Crabtree
"Ryan was very helpful in answering all my questions making sure my policy had all I wanted covered and at a cheaper cost then what I had currently or quotes from other companies. He was great talking on the phone getting everything done and finalize and including talking with me about future things I could do."
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Elizabeth Reynolds

March 19, 2026

5  out of  5
rating by Elizabeth Reynolds
"Jordan has been great! He always takes the time to explain the process. I would recommend him to any friends or family!"
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Debrina Roddy

March 19, 2026

5  out of  5
rating by Debrina Roddy
"Jordan, my agent was very persistent in a good way to save me money on my Homeowners Insurance and my car insurance. When I first spoke to him, I had already switched my insurance. So I told him to give me a couple weeks he actually gave me more than that buddy. Also, let me know that when I was ready. Just to give him a call. When I contacted him back, he still had my quote and he made sure if there was any more reductions that he would do that. Very clear he didn't explain over my head. He made sure I had a clear understanding at what was going on. He gave me the fine print for which most people don't read. But he read it for me. And so I would recommend him to anyone that is shopping for insurance. He also let me know that in the future if I have any further questions to feel free to contact him again. Thank you Jordan 💪🏾💪🏾💪🏾💪🏾🥰🥰🥰🥰🥰😍😍😍"
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Myrakle Stamper

March 19, 2026

5  out of  5
rating by Myrakle Stamper
"very great communication and very helpful!!!!"
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Allison Peck

March 19, 2026

5  out of  5
rating by Allison Peck
"Very helpful"
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Dylan Riggs

March 19, 2026

5  out of  5
rating by Dylan Riggs
"Best insurance guy i’ve ever dealt with. seamless. correction, jordan west is the man"
We responded:
"Hi Dylan! I agree that Jordan is the man. He is a valuable asset to our office and I'm pleased to hear about your experience with him. "
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Daniel Hudson

March 19, 2026

5  out of  5
rating by Daniel Hudson
"Jordan is amazing to work with! I am quick to recommend him to any family and friends who are needing coverage. Give him call; you won’t regret it!"
We responded:
"Thank you for the review Daniel! Jordan does an amazing job connecting with our clients. Please reach out to us if you ever need anything!"
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Eddy Lane

March 18, 2026

5  out of  5
rating by Eddy Lane
"Excellent guy to work with!"
We responded:
"I'm happy to hear about your experience with our office! We look forward to serving you. "
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Shelly Williams

March 18, 2026

5  out of  5
rating by Shelly Williams
"Hes been doing a good job trying to save me money on all my autos ."
We responded:
"Thank you for the review Shelly! I'm happy to hear that our team has been meeting your expectations. Please reach out if we can ever be of any assistance to you. "
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hana schultz

March 18, 2026

5  out of  5
rating by hana schultz
"Jordan helped make the transition to our new house from our old house so easy!"
We responded:
"That is great to hear Hana! Jordan is a fan favorite of our agency! Please reach out to us if you need anything!!"
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Rachel Sleeper

March 18, 2026

5  out of  5
rating by Rachel Sleeper
"Such an easy process fully recommend"
We responded:
"I'm happy to hear the process was easy getting switched over! We appreciate your business and look forward to serving you. "
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Kristen Levstek

March 11, 2026

5  out of  5
rating by Kristen Levstek
"Since switching to State Farm last year we have been incredibly pleased with the service we have received. Whenever we have had questions the office is able to give us quick responses by text or phone call, it has been nice knowing if we need an answer we will be talking to our local agent’s office."
We responded:
"Thank you for the kind words Kristen! I'm delighted to hear that our staff has given you the service you deserve. If you ever need anything, we're just a phone call away!"
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Logan Phan

March 5, 2026

5  out of  5
rating by Logan Phan
"Very nice staff and doing great job"
We responded:
"Logan, I am glad to see that you're pleased with your experience with our office. If you need anything in the future, don't hesitate to reach out!"
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Mindy Duncan

February 17, 2026

5  out of  5
rating by Mindy Duncan
"Thank you for the help and working to get me started."
We responded:
"Mindy, thank you for your business and taking the time to leave us a review. We appreciate your trust in our agency. "
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Douglas

February 12, 2026

5  out of  5
rating by Douglas
"Setting up my new policy was a breeze, thank you Ryan Mills & the Office of Jack Herbst! You guys are great!"
We responded:
"I'm happy to hear that Ryan made the process easy on you! Thank you for your business and your feedback!"
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Edward Sternad

February 10, 2026

5  out of  5
rating by Edward Sternad
"Made getting car insurance simple!"
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Khanna Chowdary

January 22, 2026

5  out of  5
rating by Khanna Chowdary
"Great experience at the Jack Herbst State Farm! Ryan was super helpful, professional and took the time to explain details clearly. The service was smooth and I felt comfortable throughout the discussion. I really appreciate the support and honesty. Highly recommend working with Ryan to anyone that are trying to get help with insurance services."
We responded:
"We appreciate the kind words Khanna. Ryan is one of the best in the business! I appreciate your business and look forward to working with you in the future. "
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Angela Moore-Reed

January 15, 2026

4  out of  5
rating by Angela Moore-Reed
"On January 10, 2026, I spoke with a young man by the name of Jordan. This young man was very professional, he quoted me some reasonable quotes for my vehicles and homeowners insurance. I can only speak on my experience so far it has been delightful."
We responded:
"We appreciate your feedback Angela! We look forward to exceeding your expectations."
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Deanna Hillard

December 17, 2025

5  out of  5
rating by Deanna Hillard
"I saved a lot of money switching to State Farm and I appreciate Ryan following up with me to get the job done."
We responded:
"Deanna, thank you for the review! Ryan is one of the best! We appreciate your business. "
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belede vineeth kumar

December 15, 2025

5  out of  5
rating by belede vineeth kumar
"Thanks to Ryan.He helped me through the auto insurance very smoothly and he provided me the best insurance plan I definitely recommend him if you are looking for insurance"
We responded:
"Thank you for the review! I'm happy to hear that Ryan was able to help you get set up. We're excited to work with you!"
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Issa. Mari

December 1, 2025

5  out of  5
rating by Issa. Mari
"I had a really good experience with dealing with Jordan . He made everything so easy"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Hayden Bruns

November 20, 2025

5  out of  5
rating by Hayden Bruns
"This company has exceeded our expectations With savings on both home and auto of over $1500 a year!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Meghan Phifer

November 19, 2025

5  out of  5
rating by Meghan Phifer
"Jordan was so helpful and got my coverage to where I can afford it. He did an amazing job!!"
We responded:
"Thank you for the 5 star review Meghan! We look forward to working with you. "
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Jody Boardman

November 14, 2025

5  out of  5
rating by Jody Boardman
"Great service. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Andrea Coots

November 13, 2025

5  out of  5
rating by Andrea Coots
"Jack is the best agent I’ve talked to. Anytime I call or have a question he’s always there to help. He also does anything he can to help me save money and get a good deal. I would recommend him over and over. He’s the best."
We responded:
"Thank you Andrea! We appreciate your business and look forward to serving you!"