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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Lambert

Taylor Lambert

August 26, 2024

5  out of  5
rating by Taylor Lambert
"Jack was efficient, professional, and knowledgeable when providing me with my quote. I highly recommend working with him if you’re looking for a great experience and advantageous rates!"
We responded:
"Thank you for the 5 star review Taylor! You were a joy to work with"
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Bradley Bowman

August 21, 2024

5  out of  5
rating by Bradley Bowman
"Had an amazing experience working with the people at State Farm!! They were very patient with me, very informative, and really cared about saving me money and getting me the best deal possible!"
We responded:
"Thank you for the 5 star review Bradley! Very happy to hear about your pleasant experience with our office. "
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Demetrius Lucas

August 20, 2024

5  out of  5
rating by Demetrius Lucas
"Jack Herbst was helpful, he took time to explain the plan, he wasn't pushy, and he tried to get to know me before we talked about business. Thank you so much!"
We responded:
"Really enjoyed our conversation Demetrius. Looking forward to working with you!"
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IanOpia

August 20, 2024

5  out of  5
rating by IanOpia
"Mr. West was very polite and was able to save me $200 after switching policies. 100% recommend thank you!"
We responded:
"Thank you for the review! Happy to hear that Jordan was able to get you taken care of. "
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Greg Bergman

August 6, 2024

5  out of  5
rating by Greg Bergman
"Intelligent individual with an eagerness to find what is best for his customers."
We responded:
"Thank you for the 5 star review Greg!"
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Louis Zambelli

August 6, 2024

5  out of  5
rating by Louis Zambelli
"Jack and his office have been a huge help in my insurance endeavors. They have listened to my concerns, provided me with options, and helped me come up with a game plan moving forward. Can’t recommend Jack and his team enough!"
We responded:
"Louis, thank you for the kind words! We look forward to serving you!"
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Tyler Burley

August 5, 2024

5  out of  5
rating by Tyler Burley
"Wow, incredible team and service! Would not recommend anyone else."
We responded:
"Thank you Tyler!"
Profile photo of Angi “Beegirl1968” Marshall

Angi “Beegirl1968” Marshall

August 5, 2024

5  out of  5
rating by Angi “Beegirl1968” Marshall
"Jack and staff are very knowledgable about insurance recommendations, which made the switch to State Farm seamless."
We responded:
"Thank you for the kind words Angi! Looking forward to working with you!"
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Ryan Mills

August 5, 2024

5  out of  5
rating by Ryan Mills
"Jack’s team saved me $200/month on my home and auto coverage. Pretty hard to beat that! Always available to help when needed and dedicated to supporting their customers."
We responded:
"Thanks for the 5 star review Ryan! Happy to hear that we were able to save you some money on your home and auto insurance!!"
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Josh Morris

August 5, 2024

5  out of  5
rating by Josh Morris
"I had the pleasure of interning with Jack and his crew, it was a great experience. Jack, Ryan, Jordan, and Tara are all great people that only want the best for their customers. Jack’s agency isn’t like other agencies I’ve worked with due to the fact that he genuinely cares about the customer and not just the business. If you are shopping for insurance then I would highly recommend going with Jack Herbst!"
We responded:
"Thank you for the kind words Josh! We will miss you!!"
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Grace Friar

August 5, 2024

5  out of  5
rating by Grace Friar
"Jack and his team are exceptionally knowledgeable and approachable! Always a pleasure to work with and easy to get in touch with."
We responded:
"Grace, thank you for the 5 star review. Have a great week!"
Profile photo of David Giancola

David Giancola

August 5, 2024

5  out of  5
rating by David Giancola
"Jack is very knowledgeable and always fast to respond to any questions/concerns with my policies! I would recommend him to anyone looking to switch to StateFarm in the Beavercreek area."
We responded:
"Thank you for the kind words David! "
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Dominic Zambelli

August 5, 2024

5  out of  5
rating by Dominic Zambelli
"Jack Herbst at State Farm is truly like a good neighbor! He has provided exceptional service, ensuring all of my insurance needs were met with care and professionalism. Jack was always responsive and made the process simple and stress-free. Highly recommend for anyone seeking reliable and personable insurance support!"
We responded:
"Dominic, thank your for the 5 star review! Looking forward to serving you for many years to come!"
Profile photo of Abigale Plyman

Abigale Plyman

August 5, 2024

5  out of  5
rating by Abigale Plyman
"great customer service! jack is very knowledgeable and always extremely helpful. so happy to work with him"
We responded:
"Thank you for the 5 star review Abbey! "
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Trena Dotson

August 2, 2024

5  out of  5
rating by Trena Dotson
"Jordan was extremely helpful and very nice. I saved a lot of money switching to State Farm."
We responded:
"Trena, thank you for the 5 star review! I'm always glad to hear that we're able to save you some money! We look forward to serving you :) "
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Sovann Mao ma

July 22, 2024

5  out of  5
rating by Sovann Mao ma
"Great service!"
We responded:
"Thank you for the 5 star review! We look forward to working with you!"
Profile photo of Trisha Lanning

Trisha Lanning

July 22, 2024

5  out of  5
rating by Trisha Lanning
"Jordan was very friendly and answered all my questions."
We responded:
"Thank you for the 5 star review Trisha! I'm happy to hear that Jordan was able to take care of you. "
Profile photo of Sherrie Williams

Sherrie Williams

July 16, 2024

5  out of  5
rating by Sherrie Williams
"I was very pleased with my service on today. My agent answered all my questions and he made me feel valued as a customer."
We responded:
"Thank you for the 5 star review Sherrie! We look forward to serving you :) "
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McKenzie Wilber

July 15, 2024

5  out of  5
rating by McKenzie Wilber
"I recently had the pleasure of working with Jack Herbst and I couldn’t be more satisfied with the experience! From the very start of the phone call — he was incredibly professional, knowledgeable, and attentive to my needs. He took the time to thoroughly explain all my options, ensuring I understood each aspect of the coverage available. His knowledge and patience made the entire process smooth and stress-free. I highly recommend Jack Herbst to anyone in need of insurance services!"
We responded:
"Thank you for the kind words Mckenzie! I'm happy to hear about your experience with my office. Looking forward to working with you :) "
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SCOTT GASKIN

July 2, 2024

5  out of  5
rating by SCOTT GASKIN
"I am very happy with the service Jordan provided and I am very happy to be back with State Farm after being abused by Liberty Mutual Ins."
We responded:
"Thank you for the 5 star review Scott! We look forward to working with you. "
Profile photo of Michaela Garrard

Michaela Garrard

June 12, 2024

5  out of  5
rating by Michaela Garrard
"Quickest, easiest car insurance process I've had yet. I used the automated quote option and received a text the next day to follow up. The rates were the best I was able to find. Ryan was about to chat for a quick call during my lunch break to get everything finalized. I appreciate the transparency with the discounts, costs, and coverages. I never felt like I was being taken advantage of or coerced into something I didn't want. Would highly recommend! Thanks Ryan!"
We responded:
"Thank you for the 5 star review Michaela! I'm happy to hear that Ryan was able to get you taken care of. "
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Tom Liggett

June 6, 2024

5  out of  5
rating by Tom Liggett
"Extremely helpful. Made the sign-on process easy. Rates were satisfactory."
We responded:
"Thank you for the 5 star review, Tom! We look forward to serving you. "
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Tommy gaines

May 28, 2024

5  out of  5
rating by Tommy gaines
"Jordan was awesome to work with so easy to switch and they saved me 50% on my premiums! Thanks so much Jordan!"
We responded:
"Thank you for the 5 star review, Tommy! We look forward to serving you. "
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Peter Milo

May 15, 2024

5  out of  5
rating by Peter Milo
"Great car insurance rate and let me complete the entire process via email. Excellent service!"
We responded:
"Peter, thank you for the 5 star review! We're looking forward to working with you :) "
Profile photo of Johnny Paraiso

Johnny Paraiso

May 8, 2024

5  out of  5
rating by Johnny Paraiso
"Jack got me setup with my car insurance in less than 30mins, very professional and answers queries very promptly! Kudos!"
We responded:
"Thank you for the review, Johnny! Looking forward to working with you!!"