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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Dowell

November 6, 2025

5  out of  5
rating by Rebecca Dowell
"ryan did an amazing job helping me out. him and everyone else i spoke to were absolutely outstanding! they provided great prices and a warming welcome!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kenya Shaheed

November 6, 2025

5  out of  5
rating by Kenya Shaheed
"Very kind and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Mia Riski

November 5, 2025

5  out of  5
rating by Mia Riski
"Very helpful and wonderful customer service! Got me a better deal on insurance than my previous company and was patient with the time it took for me to get everything sorted out!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jose

October 29, 2025

5  out of  5
rating by Jose
"Working with the Jack Herbst State Farm office has been a refreshing experience. From the very first call, I appreciated being able to reach a real person right away, no long phone menus or endless touchtone options. Jordan was incredibly responsive and took the time to help me find the right policies for my needs. Switching from my previous insurance provider was surprisingly easy, and my savings began the same day I called. This team is knowledgeable, professional, and genuinely cares about their clients. It’s clear they value personal service and local relationships. I highly recommend the Jack Herbst State Farm office to anyone looking for a responsive and trustworthy insurance agency."
We responded:
"Thank you for the kind words Jose! We appreciate your business and look forward to working with you!"
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Logan Wilkins

October 28, 2025

5  out of  5
rating by Logan Wilkins
"Spoke with Jordan. Had him back a couple months ago and he got me a great deal. Just got a new car and he got me an even better deal. Really understanding. Easy to talk to. Patient with my questions. Amazing at his job. Makes me want to stay with State Farm for a long time. Great job Jordan!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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hunter hastings

October 28, 2025

5  out of  5
rating by hunter hastings
"Jordan was an absolute pleasure to work with, super easy to get stuff going and he’s super fast and convenient, great guy and got me the best rates on insurance I’ve ever had, highly recommend him"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Nefertiti Raymore

October 27, 2025

5  out of  5
rating by Nefertiti Raymore
"I realized I was being overcharged by my previous car insurance, but thanks to Ryan, I got a better quote with better coverage. The process was quick and easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Mengyun Gu

October 24, 2025

5  out of  5
rating by Mengyun Gu
"Ryan is phenomenal! I started looking for better auto insurance deals about a month ago and that’s before my then insurance expired. Ryan immediately (within 24 hours!!) called and sent an email with the quote. He took note for when I needed my insurance set up and followed up with me to finalize the switch.He is thorough with all the details in the policy and extremely patient with answering questions. I’m super impressed by how much he cares for his clients and I highly recommend working with him!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dee Shaffer

October 23, 2025

5  out of  5
rating by Dee Shaffer
"The agent was very polite and helpful...he made me feel like a friend instead of just an agent."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jordan Sibley

October 6, 2025

5  out of  5
rating by Jordan Sibley
"Excellent service in helping me initiate a claim for windshield replacement/repair. Jordan and Tarra helped ensure the process was smooth, efficient and stress-free. Thank you for making things so easy!"
We responded:
"Thank you for the review Jordan! We're always here to help. "
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Christopher Aric

October 2, 2025

5  out of  5
rating by Christopher Aric
"Ryan was very helpful and knowledgeable about what insurance coverage I would need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Anjali Bhuthpur

September 30, 2025

5  out of  5
rating by Anjali Bhuthpur
"For my first time getting insurance, my agent explained everything in detail to me on the phone and helped me find the plan that made the most sense for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Derek Grill

September 26, 2025

5  out of  5
rating by Derek Grill
"Fast, Friendly and all around great service! Ryan was very nice and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Samantha Krouskop

September 26, 2025

5  out of  5
rating by Samantha Krouskop
"Jordan is so helpful and understanding!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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jamese bailey

September 24, 2025

5  out of  5
rating by jamese bailey
"Ryan was so helpful and patient with me and the price I was quoted was great."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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D Kendall

September 5, 2025

5  out of  5
rating by D Kendall
"Jordan was a great help, very professional and nice. Very knowledgeable and answered all my questions PLUS saved me a lot of money from previous insurance. State Farm is where it’s at!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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IanOpia

September 4, 2025

5  out of  5
rating by IanOpia
"Mr. West was very polite and was able to save me lots of money on my insurance policy as well as helping me switch my mailing address. 100% recommend."
We responded:
"Thank you for the review! Happy to hear that Jordan was able to get you taken care of. "
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X'avier Horning

August 21, 2025

5  out of  5
rating by X'avier Horning
"Great Agent, HIGHLY recommend. Handled everything perfectly and was ready for my call at any time I needed him."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Teresa Mcconnell

August 13, 2025

5  out of  5
rating by Teresa Mcconnell
"I want to personally thank Jordan for all his assistance. I appreciate the initial text to introduce himself. We went over quotes to cover the 3 vehicles in my family. State Farm saved us money on our vehicles and my mortgage insurance. He followed up to make sure if I received my package. I spoke to other employees and they were pleasant. Before my mother passed, she had state Farm for both Auto and home. When she passed, we didn't have any problem receiving a refund for her homeowner insurance. I thanked them for everything."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Gavin Lucietta

June 27, 2025

5  out of  5
rating by Gavin Lucietta
"Jordan was very kind, responsive, and helpful. Pricing was fair and service was fast"
We responded:
"Thank you for the 5 star review Gavin! We look forward to serving you. "
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William Hazelton

June 6, 2025

5  out of  5
rating by William Hazelton
"Super great experience right from the start. Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Gabriel Bell

May 28, 2025

5  out of  5
rating by Gabriel Bell
"Jordan from State Farm really helped us out with home owners / auto insurance recently. Saved us a lot of money! Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kimberly Hughes (little kim)

May 28, 2025

4  out of  5
rating by Kimberly Hughes (little kim)
"If you ever looking for auto insurance please check out State Farm I received an excellent quote on my auto insurance than my previous insurance its was much affordable and the customer service was very good and so if you looking State Farm is the way to go excellence service and great price"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs! "
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Renae Ladd

May 14, 2025

1  out of  5
rating by Renae Ladd
"Don’t return phone calls, fail to update you on your policy. They over promise and under deliver."
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Jerome Richard

May 10, 2025

5  out of  5
rating by Jerome Richard
"Very informative great cummcation help me save alot of money."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "