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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kameaike Souza-Pauole

Kameaike Souza-Pauole

March 25, 2025

5  out of  5
rating by Kameaike Souza-Pauole
"Spoke with Jack, awesome person very professional gave me the best quote for my auto insurance over 5 other companies. I recommend him you won't regret it."
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Stephanie Badza

February 20, 2025

5  out of  5
rating by Stephanie Badza
"Ryan is great! Very responsive and a nice person!"
We responded:
"Thank you for the 5 star review Stephanie!"
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Michael Mashburn

February 11, 2025

5  out of  5
rating by Michael Mashburn
"Tara from State Farm took my request and got back to me in a timely fashion and followed up with everything she said she would. Fast and perfectly executed service! Highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Nathan Crawford

February 11, 2025

5  out of  5
rating by Nathan Crawford
"I really enjoyed Ryan. He made a difference for me and the family. We needed someone to be an advocate."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Katlyn Williamson

February 4, 2025

5  out of  5
rating by Katlyn Williamson
"Excellent service. He was able to match exactly what I had with another company at half the price and then allowed me to individually tweak things as I wanted for both home and auto. Super easy to get help & make the move!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Benjamin Bruno

February 4, 2025

5  out of  5
rating by Benjamin Bruno
"My agent Ryan was able to save me $522/year by switching to State Farm from Progressive which I had been a customer for several years. I ended up getting a cheaper auto policy with near identical coverage and added in renters insurance. These days every dollar counts and I’m glad Ryan was able to help."
We responded:
"Thank you for your 5-star review! I'm thrilled to hear about your experience with Ryan!"
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Logan Fish

January 30, 2025

5  out of  5
rating by Logan Fish
"Explained the policies in a concise manner and helped get my policy right away"
We responded:
"Thanks for the 5 star review Logan! "
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Jeffrey Bowling

January 30, 2025

5  out of  5
rating by Jeffrey Bowling
"Really professional, and we're interested in my needs.Breath of fresh air.Would recommend them for sure.Ryan Mills was awesome..."
We responded:
"Thank you for the 5 star review Jeffrey! I'm happy to hear that Ryan took great care of you!"
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Jordan Sibley

January 17, 2025

5  out of  5
rating by Jordan Sibley
"Very thorough, answered all of my questions and made transition from one company to another seamlessly Thanks for your help"
We responded:
"Thank you for the review Jordan! We're always here to help. "
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Morgan Spears

January 16, 2025

5  out of  5
rating by Morgan Spears
"The team has been so helpful and hands on! They’ve been a pleasure to work with getting me switched over with new car insurance! Highly recommend Jordan and Jack."
We responded:
"Thank you for the review Morgan! It was a pleasure getting to meet you this morning. We're looking forward to working with you. "
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Norita Baker

January 9, 2025

5  out of  5
rating by Norita Baker
"I am so happy State Farm gave me quote that was way lower than whom I with. I sure did go with State Farm 😄"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Gina Poe

January 8, 2025

5  out of  5
rating by Gina Poe
"Great customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Lacey Walker

January 7, 2025

5  out of  5
rating by Lacey Walker
"My agent was so kind and patient with me when I had questions and is quick to follow up, ensuring that I had everything I need."
We responded:
"Thank you for the 5 star review Lacey! I'm happy to hear about the pleasant experience you had with our office. "
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Teddy Lea

December 15, 2024

5  out of  5
rating by Teddy Lea
"I worked with Jordan to get coverage for my new vehicle. The process was quick and painless over the phone in under 30 minutes. I would say for my age the rate was about what I expected. Since this was my first time finding and purchasing my own auto insurance he walked me through the details and pricing breakdown when I needed a bit more explanation of coverage options. I would recommend others to Jordan and the Jack Herbst State Farm office."
We responded:
"Thank you for the review! I'm delighted to hear that Jordan was able to get you taken care of. We look forward to exceeding your expectations in the future. "
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Mallory Caproni

December 2, 2024

5  out of  5
rating by Mallory Caproni
"I worked with Ryan to get a quote from State Farm and he was very quick with getting my home and auto bundle together for our new house. He answered all of my questions and walked through everything on the document. I also met with Jack who further explained my insurances and answered more questions I had. They were both very helpful, quick to reply and thorough in their explanations. The prices are also very good in comparison to what we were paying for auto insurance."
We responded:
"Thank you for the review Mallory! It was great to get to know you today."
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Allan Crasto

November 26, 2024

5  out of  5
rating by Allan Crasto
"I was shopping around for auto and home insurance and received a text from Ryan offering a quote from State Farm. Ryan worked with my schedule, met with me in person, and explained the various options and coverages. We explored the changes in premiums with each coverage change and I was able to quickly reach a decision. The process to sign up was quick, easy and efficient, and I am pleased with the service Ryan provided as well as the result. I would gladly recommend Ryan if you are looking for insurance!"
We responded:
"Thank you for the review Allan! I'm really happy to hear that Ryan was able to take such good care of you. "
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Chad

November 26, 2024

5  out of  5
rating by Chad
"Working with Jack and StateFarm was amazing. My previous insurance company raised my rates by 200% over the course of 3 years. Other companies I shopped around with used pressure sales tactics to try to get me to sign up. Their websites showed prices that didn't add up. Jack's team was helpful and friendly and the process for getting a policy with StateFarm was remarkably easy and transparent. They earned my trust and therefore my business (also their rates were awesome, which didn't hurt). Thanks guys!"
We responded:
"Thank you for the review Chad! It was a pleasure speaking with you last week. "
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Drew Siders

November 26, 2024

5  out of  5
rating by Drew Siders
"Jack's team is great and very helpful"
We responded:
"Happy to hear about your experience with our office! We look forward to helping you."
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Jamie Sissom

November 25, 2024

5  out of  5
rating by Jamie Sissom
"Always so helpful, polite, professional and knowledgeable!! I have been with this office since we switched to State Farm and will never go anywhere else! I was very appreciative when Jack took over, they reached out just to see if they could help with anything!! You don't find customer service like that anymore!!"
We responded:
"Jamie, thank you so much for the kind words! We appreciate your business and look forward to serving you!"
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Tammy Horney

November 25, 2024

5  out of  5
rating by Tammy Horney
"I have been with State Farm for over 25 years. They have always been very reliable and quick in helping when I need it!"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you've had such a positive experience with us over the years. Our team is always here to help, and it’s wonderful to know that we’ve been able to meet your needs. If you ever have any questions or need assistance, don’t hesitate to reach out!"
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Jason hamric

November 25, 2024

5  out of  5
rating by Jason hamric
"Talked to a lady named Tara today was very friendly and helpful. Answered all my questions and got me through all my problems with no issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Keith Stover Sr.

November 1, 2024

5  out of  5
rating by Keith Stover Sr.
"I'm a new client to State Farm Insurance and feel very welcomed by the Jack Herbst team. Extremely helpful and professional service. I appreciate that they provide the coverage and personal attention that makes State Farm Insurance the perfect fit for my insurance needs."
We responded:
"Thank for the 5 star review Keith! I really enjoyed our conversation today!"
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Dylan medley

October 19, 2024

5  out of  5
rating by Dylan medley
"Reliable and helpful"
We responded:
"Thanks for the review Dylan! Enjoyed our conversation on Friday. "
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Brandon Holtz

October 14, 2024

5  out of  5
rating by Brandon Holtz
"Jack and his team are fantastic and I'd recommend them to anyone I know!"
We responded:
"Thank you for the 5 star review Brandon! Looking forward to working with you again in the future."
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Taylor Lambert

August 26, 2024

5  out of  5
rating by Taylor Lambert
"Jack was efficient, professional, and knowledgeable when providing me with my quote. I highly recommend working with him if you’re looking for a great experience and advantageous rates!"
We responded:
"Thank you for the 5 star review Taylor! You were a joy to work with"